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Customer Feedback

Bous Beauty has gained a reputation for providing outstanding customer service. If you would like to comment on our customer service or products please submit your comment here.

Latest testimonials:

Venessa

I appreciate the follow up... Love a proactive sales person!

Thanks and Warm Regards,
Kate - NSW

Hi Venessa,

I have received the Youngblood products thank you very much. I am extremely happy with it all.

Kind regards,
Anna - NSW

Hi Venessa

I really appreciate all your fantastic help & customer service. You're the BEST!!

In this day & age it is so hard to find genuine, personal & experienced customer service whether online or instore. You've always been extremely helpful with fantastic products, great service & quick postage. Nothing is ever a problem & it's always a joy to do business with you.

Have a fantastic weekend.
Amanda - QLD

Hi Venessa

Received my products thank-you. I'll definitely be using your site again and recommending it to friends.

Kind regards
Jade - QLD

Hi Venessa

Thank you for a wonderful shopping experience. From a country girl this was a great city experience. I loved meeting you, I love my purchases and have never been served with such warmth and love than from you and your daughter. I adore your shop and you have the perfect personality for this business. I wish you all the success possible for your future.

Warm regards,
Ronya - NSW

Hi Venessa

A quick note to say that everything arrived safe and sound. Thank you very much for the samples!

Be in touch soon,
Chris - VIC

Hi Venessa!

Thank you so much for all your services, I love buying Environ products from you, it's convenient, cheaper and it gets delivered to my door so quickly!

Thank you once again, and have a great day :)

Kind regards,
Betul - NSW

Hi Venessa

Just wanted to say a big thank you for your great service! I started using the Environ range late last year and I'm loving it - but my cosmotologist charges a fortune for it. I was so happy to come across your site (google search) with significantly better pricing! My sister uses the range as well, so I'll suggest she orders with you from now on also!

Thanks again, I'll be a regular customer.

Kind regards
Peta - VIC

Hi Venessa,

Thank you for the confirmation refund. I am looking forward to receiving the order and further placing orders in the near future. Thank you also Venessa for the personal contact it reaffirms confidence in online purchasing.

Regards
Mandy - SA

Hi Venessa

Thanks for the great service, look forward to getting the products.

Cheers
Sue - NSW

Thanks for your prompt attention.

Merry Christmas to you.

Regards,
Robyn - QLD

Thanks so much Venessa! I'm so excited to be using good products again!

Have a wonderful Christmas and New Year!

Kind regards,
Olivia - NSW

Hi Venessa

Just a quick note to thank you - my order arrived yesterday - and thank you for the samples!

Have a great Christmas

Cheers
Stuart - NSW

I like your service!

Thanks !:)
Winnie - NSW

Hi Venessa

I am able to purchase it locally (Environ products) if I have to but you have been very prompt and efficient and I would prefer to use your service.

Regards
Kerrie - NSW

Hi Venessa

I received my order yesterday, thanks for the great service.

Kindest regards
Alisha - NSW

Great Venessa,

Thanks, I am very excited about ordering all my skincare from you in the future. My mother is as well. I will be running out of the current skincare range and will be in touch very soon. Thanks again.

Jen - NSW

Thanks Venessa & thanks so much for great service!!

Amanda - QLD

Venessa,

thank you for your clear explanation! I'm looking forward for the parcel.
Special thanks for the samples, it is always nice to get such kind of presents.

Best regards,
Irina - Russia

Hi Venessa

Just letting you know I received my parcel today & thanks so much for the free samples.

Cheers
Amanda - QLD

Hi Venessa,

It's so lovely to have business with you. :) Thank you for such pleasant and friendly communication. It's very encouraging to deal with you and your website further and with pleasure.

This is also a big compliment for me that the product will be made specially for me. Please, pass Judith White my respect.

Have a lovely weekend and good luck!

Thank you very much, Venessa.

Cheers
Marina - NSW

Hi Venessa

Many thanks for that. I've put the order through.

Thanks again for the great service.

Regards,

Chris - VIC

Thank you for all your help Venessa.

Katerina - VIC

Hi Venessa

Thank you so much. We received our order today. It's great! Thank you again.

I can't wait until we have to order again.

Kind regards
Cryscilla - VIC

Hi Venessa

Thanks for the quick follow up, really appreciate your help.

Regards
Louise - NSW

Hi Venessa

Thank you very much. Thank you for keeping me updated along the way. Great service.

Kind regards,
Fiona - WA

Hi Venessa

Thank you again for the wonderful service. Every time it has been so quick, easy and convenient, much appreciated!

Bridget - QLD

Hi Venessa

I received my package. Thank you. It was very prompt delivery and I appreciate your help with the cost.

Regards,
Trisha - NSW

Hi Venessa,

Thank you so much. I can't believe I could get that product for so cheap! I've saved you in my favourites so I will definitely be ordering from you in the future! =)

Cheers,
Kathryn, VIC

Hi Venessa

That's fine by me. Really appreciative of your promptness and communication - a rare thing in business these days, so I will definitely be a repeat customer!

Have a lovely weekend!

Regards,
Belinda - NSW

Hi Venessa,

I received my package thank you, it was very prompt delivery and I appreciate your help with the cost.

Regards,
Trisha - NSW

Thanks Venessa. I received it via registered post yesterday. Very easy and convenient.

Thankyou.

Kind regards,
Natalie - NSW

Hi Venessa,

Thank you so much. It was lovely speaking with you this morning and your kind and helpful nature is great!

I convinced my girlfriend to try AVST 1 as she has sensitive skin and it was great for me.

Thanks again.

Kind regards,
Cryscilla - VIC

Hi Venessa,

Once again, thanks so much for your great advice. I appreciated it and took it onboard :)

Thanks,
Nicolle - QLD

Hey Venessa,

Yay I received the products..... Thank you so much I really appreciate your great service. I love them and can't wait to use them and will definitely be purchasing more of the range from you again soon!

Thanks. Have a great week.
Nikkie - QLD

Hi Venessa,

just a quick note to say thank you. My item arrived yesterday & I was so pleased at the speed of delivery, the samples, the freshness of the products and the whole experience. I look forward to running out of products & ordering more!

Many thanks!

Regards,
Senada - VIC

Thanks so much Venessa, I received it today (very quick!). Great Service.

Will buy again,
Cheers
Natasha - QLD

Hi Venessa,

thank you for the parcel and all the samples,all arrived well:o). Thanks again! Looking forward for the next order.
Take care

Katerina - NSW

Dear Venessa

Many thanks for your prompt response - great to receive such excellent customer service!

Very kind regards and keep up the good service - I will not hesitate to shop with you again.

Clare - WA

Bonjour Venessa,

Just a quick email to thank you for your beautiful products, it's a pleasure to see that Man can also rely on you and your professional advices>>> it worked ...

Thank you so much and looking forward to order again...

Happy new year to you and your kids ...

Ciao
Francois YM. - NSW

Hi Venessa

Thank you kindly for the products and for the samples! All received well and looking forward to seeing and feeling a positive change in my skin. I will definitely be purchasing products from you again in the near future and will be recommending you to friends and family.

Kind Regards,
Catherine - VIC

Hi Venessa

Thank you for your very friendly and helpful service. Making this purchase was very easy and straight forward. Thanks again for the great service!

Bridget - QLD

Hi Venessa

Just wanted to say thank you for the great service. Ordering online from you was a first and you made it painless.

Thank you for the sample products you sent also. I will try them and see how I go and i will be ordering from you again and passing on your details .

Thanks
Monica - NSW

Hi Venessa

Just to let you know that the order arrived today. Thanks very much for a prompt service and also for the samples.

Have a great Christmas.

Regards,
Christine - VIC

Hi Venessa,

AVST received today. I am very impressed with your prompt service and of course price.

I will be ordering again from you next year.

Many thanks and Happy Christmas.

Jane - QLD

Thanks Venessa, Your efficiency astounds me!

Have a great Christmas and safe New Year.

Regards
Kerrie - NSW

Hi Venessa,

I received my Environ products today. Very prompt delivery. Thanks a lot for the samples.

Vinna - NSW

Thanks for getting the products to me so quickly. I just run out of moisturiser last night! So it’s definitely needed. Thanks again.

Dominique - NSW

Dear Venessa,

I just wanted to let you know I received my environ goodies yesterday. Thank you so much for all the samples you sent along, very generous and I appreciate it. The skincare pamphlets are also appreciated, very informative and helpful. I will definitely be a returning customer, your service is fantastic and I will be recommending your site to my girlfriend and the beauty forums I frequent.

Thanks again,

Nicolle - QLD

Venessa,

Thank you for the prompt delivery and all the lovely samples and info.

Cheers
Niki - Vic

Thanks for the great service Venessa, you’re too good!

Lee - NSW

Awesome...fantastic service!!

Jacqui - NSW

To Venessa,

Just a quick message to thank you sincerely for all the environ samples you sent with compliments with my online order, my eyes almost popped when I saw how generous you had been, and I wanted to express my appreciation.

I will be in contact in a few months for my AVST 3.

Madhi - NSW

Hi Venessa,

Thanks for you reply it was very helpful and I hope your son gets well quickly for you.
I took your advice and have ordered a few extra products, money deposited this morning.
I will see how my skin responds and most probably order more once I see how it goes.
I'm having my 3rd microdermabrasion next week, I'm amazed how great my skin is looking having only been using environ for 6 weeks, much better than proactiv :/

Once again thanks,
Nicolle - QLD

Hi Venessa,

Thanks for the advice on skin care for my teenage son. The recommended Clean Start 'Wash Off' is now being used daily as part of the morning shower routine and my son's skin has never looked so good.

Kind Regards,

Michelle - NSW

Venessa is very obliging, delivery excellent customer service and prompt delivery. It's great receiving samples to try other products so you can decide what you do or don't like before you spend your money.

Raylene - QLD

I liked Venessa's service, everything was brilliant, timely, she helped me a lot to make right choice of the product.Thank her for time she spared for me. I'm positive to use her service in future.

Svetozara - Russia

Dear Venessa,

Thank you for your order – I received it yesterday morning – very quick delivery!! Thank you so much for all your beautiful samples – I can’t wait to try some and pass some on to more potential buyers your way!! I am more than happy to pass on your web site and recommend your services – thank you for making this an easy and enjoyable experience!!

Renai - QLD

Hi Venessa,

Received the goods today - thanks for such a great response!

Regards,
Kerrie - SA

Hi Venessa

Thought I'd let you know I received my products this afternoon. Thanks for your help. I will definitely be recommending your business to my friends.

Cheers,

Sandra - QLD

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